At Oakley Road Dental Practice our patients and staff are our utmost priority. For now, as we are all aware the COVID-19 virus/pandemic is not going away and is simply something we may have to live with but it is important to keep reminding ourselves to keep each other safe.

What is COVID-19?

Covid-19 is a new strain of Coronavirus that has not been previously identified in humans. It is an infectious disease caused by the SARS-CoV-2 virus.

Most people infected with the virus will experience mild to moderate respiratory illness and recover without requiring special treatment. However, some will become seriously ill and require medical attention.

The virus can spread from an infected person’s mouth or nose in small liquid particles when they cough, sneeze, speak, sing, or breathe. These particles range from larger respiratory droplets to smaller aerosols.

How we can work together to reduce the spread and to protect each other:

Completing your pre-appointment COVID-19 questionnaire – screening before appointments helps reduce the risk of potentially infectious patients into the building

• Practice respiratory etiquette – for example by coughing into a flexed elbow.
• Use hand sanitizer – keeping hands clean can help slow the transmission.
• Wear a face-mask – unless you are exempt, you are less likely to spread/contract the virus.
• Keep distance – Maintain a safe distance between other patients/staff within the practice where possible.
• Stay home – Please do not attend the practice without a confirmed appointment or if you feel unwell with any cold or flu symptoms.

When not to attend the practice?

Please do not attend the practice if you are suffering from a Respiratory tract infection (RTIs).

• As per guidance on the NHS website symptoms of an RTI are as follows:
• A cough – you may bring up mucus (phlegm).
• Sneezing.
• A stuffy or runny nose.
• A sore throat.
• Headaches.
• Muscle aches.
• Breathlessness, tight chest or wheezing.
• A high temperature.
• Feeling generally unwell.

£150 of Invisalign Packages, Enlighten Teeth Whitening & Mini Smile Makeover

We will be offering for 1 day only £150.00 off Invisalign packages, Enlighten teeth whitening and Mini smile makeover (Cosmetic Bonding).

Limited space and appointment based only!

Appointment deposit of £50.00 is required per patient, however this is refundable if you decide to proceed or not.

Greeted with refreshments, entered into a competition with some fantastic prizes and goody bags up for grabs.

All our Covid safety precautions for our staff and patients will be in place. If you do have any concerns please talk to us before booking.

Book now to avoid disappointment!

Call us on 02380 771450 or message us during opening hours to make your appointment and confirm your time.

To all of our patients at Oakley Road,

As 2020 draws to a close, we would just like to keep you up to date on our plans for Christmas and the new year. We would also like to thank you for your loyalty and ongoing support throughout a very challenging year.

We would love for 2021 to be as normal as possible however with current guidelines still in place and until further notice we will be continuing with the current procedures that we have in place to keep everybody safe.

Some positive changes:

Online booking

Our online booking system will be fully back up and running by January 2021 for all new and routine appointments.

Recalls

Our complimentary service is now back up and running – we are aware there have been slight glitches so if you know you have recently had an appointment please ignore the reminder. We also urge patients to keep note of when your appointments are due and not to rely on our reminders.

More availability with Neha

Due to popular demand our newest Dentist Neha is now opening her diary on Fridays from 2021 as well as Monday and Tuesday. So please call us or book online to arrange your appointments for the new year.

Dental implants with Dimitrios

Dimitrios is now offering Dental Implants Oakley Road. If you are interested in this particular treatment please mention this at your next appointment.

Thank you for your cooperation

We would also like to thank you all for your cooperation throughout this year as well as understanding. At Oakley Road Dental Practice our staff and patients have worked extremely hard together to ensure the practice can remain open and protect each other.

Christmas Emergency Service

We are providing an emergency on call service over the Christmas period. Should you need us, just call reception on 02380 771450 and follow the instructions of our answer message.

Merry Christmas!

On behalf of all the team at Oakley Road, we would like to wish you all a very merry Christmas and a happy new year. Please remember to stay safe and we look forward to seeing you in 2021.

How can we already be at the beginning of September and the kids going back to school next week?

We have certainly had a very eventful year, not necessarily a good year. This year has certainly made a lot of people reassess their lifestyles.

We at Oakley Road Dental Practice have also had to reassess everything ranging from appointment types and how appointments are booked. Hopefully we have found the most suitable pathway for most people considering the limitations we have with the pandemic not disappearing as previously hoped for.

We have as yet not activated the recall system but we would like to invite anybody that would like to have a check up or have any dental related problem that they would like looking at to please call us: 023 8077 1450. We will be able to book those appointments for you as of October so it is best to ring as early as you feel comfortable.

We would like to invite you to book with our Dentist Neha and Hygienist Ian, quite a few of our patients have attended appointments with them and have given them rave reviews!

Please don’t forget to keep your hands sanitised and wear masks which are all available to buy at the practice.

As always, we look forward to seeing you soon, take care and stay safe!

We have missed you all!

Wow, we have been overwhelmed by all the kind messages we have received since reopening up the practice. It has been such a great feeling to know that you have missed us as much as we have missed you!

We do still appreciate the ongoing patience with us as we are trying to complete treatments that were not finished due to lockdown – as well as emergencies.

We are still restricted to the amount of people we can see at one time, as well as the time needed in between treatments for sterilisation of the rooms.

We are aware that there are a few hick ups with the new portal – majority of this is caused because it is super sensitive to even the slightest discrepancies. If you have any problems with it just give us a ring or send us an email and we will resolve these problems. Once you have managed to log on, there should hopefully not be any future problems.

COVID-19 Questionnaire

We would like to request that the COVID questionnaire not be filled out more than 48 hours ahead of time as this will trigger an alert that the form needs to be filled out again. Please also remember to let us know if you suddenly develop symptoms within that timeframe. We would also like to stress how important it is for us to have these records – without them we will be unable to see you for your appointment.

Appointments for Children

For patients who had children booked in during lockdown, please give us a ring as we are still honouring the last free NHS check up until September – after which date children can still come and see us, but will either have to pay privately or join their families on Denplan.

New Dentist

We would like to use this opportunity to introduce our lovely new Dentist Dr Neha Rawal.

Feel free to book check-ups etc with Neha as she has plenty of appointments available sooner and if you are a nervous patient – she is definitely the one to see!

New Hygienist

Ian Jones has also joined our team as a hygienist and he is helping to get everybody’s oral health back on track. He has got a great sense of humour and will have you giggling in the chair!

Please follow us on Facebook and Instagram for further updates.

We look forward to seeing you all soon!

Kind regards and stay safe.

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